NetStar-1

Remote Deployment

NetStar-1’s network of certified technical professionals is more than 3,500 strong, and continuing to grow! Our team is comprised of trained and certified technical staff, capable of delivering a wide range of dependable, expert service.

We support these professionals with a team of full-time project managers, ensuring that our clients’ tasks are completed on-time, on-budget and with courtesy and professionalism.

To become a member of our team, our service experts have to complete a detailed background investigation. From there, they outline their professional experiences and areas of technical expertise. All background and references are thoroughly checked before they are dispatched to a client site. Once they arrive, our project managers closely track task progress and customer satisfaction. We maintain an extensive history of each technician’s performance, based on direct observation and customer feedback.

NetStar-1 uses a web-based dispatch and task management tool to help insure the highest levels of readiness and performance.

NetStar-1 has the skill and commitment to make it work for you.

Why Choose NetStar-1?

• Deployment – NetStar-1’s proven deployment methodologies help ensure your success. Our process, coupled with our experienced team of certified professional technicians, positions us to support you through an entire project life cycle. Our project mangers perform as your single point of contact – making it easy for you to track your project through completion.
• Break / Fix Support – NetStar-1 offers real-time support for your IT infrastructure across the United States (and most of Canada and Mexico, too). With a vendor-certified staff, we can respond to the most demanding service level agreements with trained, courteous and professional staff. Our team can also be responsible for in- or out-of-warranty parts and service.
• Cost Containment – NetStar-1 has a variety of pricing plans to meet your budget needs, including a predictable, pay-as-you-go alternative to monthly fees and costs.

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